SOLUTIONS/ENTERPRISE AI
AI, engineered for the enterprise
AI is reshaping how enterprises operate — and Step One helps you put it to work across your business. From automating everyday work to AI agents that plan, predict and act across your supply chain, manufacturing, ERP and CRM systems, we choose the right platform for each use case and turn it into real, measurable outcomes.
OUR APPROACH TO AI
AI that lives where your business runs
Not a chatbot bolted on the side — intelligence built into your core processes.
We partner with our clients to integrate AI across their entire environment — from finance and supply chain to sales and customer service. Rather than standalone tools, we build AI that reads your documents, understands your data, and posts the result straight into the systems your teams already use. The outcome is simple: less manual work, faster cycles, fewer errors, and decisions backed by data.
PROVEN IN PRODUCTION
AI we’ve already put to work
Three solutions already running in our customers’ systems — each turning unstructured input into a clean, posted record, built on the platform that fit the job. Full case studies available on request.
AI Delivery Hub
Reads delivery notes & records receipts
Applies the same intelligence to inbound logistics — reading delivery notes and goods-receipt documents, extracting quantities and references, matching them to orders, and recording the movement in the ERP for faster, cleaner intake.
Delivery note – goods receipt
Intelligent Email-to-Order
Turns emails into orders & quotes
Monitors the mailbox, uses AI to read and understand each customer email, extracts the relevant details, and creates the corresponding sales order or quote directly in the CRM and ERP — cutting response times from hours to minutes.
Email Email- order or quote
PLATFORM EXPERTISE
Fluent across every major AI platform
SAP and Microsoft are our deepest expertise — the platforms many of our clients run their business on. We also work fluently across the wider AI ecosystem, choosing the right platform for each use case and integrating it cleanly into the systems you already run.
SAP Business Technology Platform
Microsoft Azure & Power Platform
Best-of-breed & Open
PLATFORM-AGNOSTIC BY DESIGN
How we choose the right AI platform
Tools change fast and no single platform wins every time. We stay independent — picking the model and platform that fit the use case, then integrating them into whatever you already run. No lock-in, just the right tool for the job.
The Use Case
The task and the accuracy it demands decide the model — document extraction, classification, reasoning or generation each call for a different fit.
Where your data lives
Residency and sovereignty come first. With delivery teams across the EU and the Gulf, we keep your data where it has to stay.
Your existing landscape
We build on what you run — SAP, Dynamics, Salesforce, Oracle or bespoke — so AI fits into your business, not the other way around.
Cost, scale & latency
We match model power to the workload, balancing accuracy against run-cost and response time at production volume.
Governance & Security
We match model power to the workload, balancing accuracy against run-cost and response time at production volume.
HOW WE DELIVER
From idea to production, the right way
We start with the business problem, not the technology — proving value quickly, then scaling it into a secure, governed solution.
01
Discover
Pinpoint the processes where AI delivers measurable return.
02
Prove
Validate on your own documents and data with a focused proof of concept.
03
Integrate
Connect AI cleanly to SAP, Microsoft, and your wider landscape.
04
Govern & Scale
Security, compliance, monitoring, and continuous improvement.
WHY STEP ONE
Enterprise software is in our DNA
AI expertise, grounded in 20+ years of ERP and CRM delivery.
Plenty of providers can demo a model. Far fewer can make it work reliably inside a live SAP or Microsoft environment, posting clean data into the systems your business runs on. That deep process and integration knowledge is what turns AI from a proof of concept into production value.
SAP+MS
Dual-platform partner expertise
ERP-CRM
The systems our AI posts into, every day
GET STARTED
Let’s find your first AI win
See it working on your own data — with a focused proof of concept.
Curious where AI could create the most value in your organisation? We’ll help you identify a high-impact use case and, where it makes sense, run a proof of concept on your own documents and processes — so you can see the results before you commit to scale.
